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Privacy Policy
Last Updated: July 1st 2026
At Lively Hive ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, LivelyHiveCarlisle.com and LivelyHive.Square.Site (the "Site"), or utilize our services, including booking classes, camps, events, or venue rentals.
By using our Site or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide directly to us, as well as certain data automatically when you visit our Site.
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Personal Information You Provide: This includes your name, email address, phone number, billing address, and any specific details you provide when booking a service (such as a child’s name or age for class registration).
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Payment Data: All online payments are securely processed through our third-party payment processor Square, Cash App, Venmo, and Apple Pay. We do not store or have direct access to your full credit card numbers or financial credentials.
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Automatically Collected Data: When you visit our Site, our servers may automatically log standard data provided by your web browser, such as your IP address, browser type, the pages you visit, and the time and date of your visit.
2. How We Use Your Information
We use the information we collect to operate our business and serve you safely, including:
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Processing, managing, and confirming your bookings, event rentals, or class registrations.
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Communicating with you regarding schedule updates, cancellations, or reminders.
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Sending you promotional emails, newsletters, or marketing updates (you can opt out of these at any time using the "unsubscribe" link).
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Maintaining a safe environment at our venue (e.g., managing attendance sheets or specific safety/allergy notes).
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Improving our website experience and customer service.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers who help us run our business, such as:
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Booking & Scheduling Software: To manage class rosters and event calendars.
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Payment Processors: To securely handle transactions.
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Email Marketing Platforms: To send out newsletters or camp updates.
These providers are legally obligated to keep your information confidential and use it only to perform the specific tasks we have hired them to do. We may also disclose your information if required to do so by law or to protect the safety and rights of our business and guests.
4. Children’s Privacy
Our services involve activities for children, but our online booking system is intended strictly for use by parents and legal guardians. We do not knowingly collect personal information directly from children under the age of 13 online. Any information regarding a minor (such as a name provided on a registration form) must be submitted exclusively by a parent or guardian.
5. Cookies and Tracking Technologies
We use "cookies" and similar tracking tools to analyze website traffic and improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some features of our Site may not function properly without them.
6. Security of Your Data
We implement commercially reasonable security measures to protect your personal data from unauthorized access, loss, or alteration. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
7. Your Rights and Choices
You have control over your personal information. Depending on your location, you may have the right to:
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Request access to the personal data we hold about you.
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Request that we correct or update inaccurate information.
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Request that we delete your personal data from our active marketing systems.
To exercise any of these rights, please contact us using the information below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
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Email: LivelyHiveCarlisle.com
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Phone: 833-904-0989
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Mailing Address: 14 W Louther Street Carlisle Pennsylvania 17013